A lot of this is hashed out in behavioral science literature. You can dig into things like schedules of reinforcement, time delays, limited hold procedures, etc. and find answers to not only the three questions, but systems that make points work. After all, the economy is a big point system. It's no different in an app, but people just need to spend the time understanding the research. I have a background in this if at any point I can help curate what to look at, please let me know. Appreciate what you do, and thanks for sharing!
A lot of this is hashed out in behavioral science literature. You can dig into things like schedules of reinforcement, time delays, limited hold procedures, etc. and find answers to not only the three questions, but systems that make points work. After all, the economy is a big point system. It's no different in an app, but people just need to spend the time understanding the research. I have a background in this if at any point I can help curate what to look at, please let me know. Appreciate what you do, and thanks for sharing!
Loyalty with/without wallet, a golden opportunity.
Btw, realizing we share a few bosses, but decades apart. I bet we could have a fascinating coffee someday. 🙌